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Thank you I thoroughly enjoyed attending and taking part, good luck in the future you were made for the role ❤️

We’ve been really happy with the support we’ve had from Loates HR Services. They’re always quick to respond, give really good, practical advice and take the time to properly understand what’s needed.

We’ve found them to be very professional and thorough, but without making things complicated or overly formal. You know that things are being handled properly, which gives you a lot of reassurance.

They’re also just a lovely team to deal with — friendly, approachable and always happy to help. It’s that combination of great HR knowledge and being genuinely nice people that makes such a difference.

We’d happily recommend Loates HR Services to any business looking for reliable, knowledgeable and personable HR support.

I have been consistently impressed the service we have received from the team. They are incredibly supportive and thorough. They provided clear practical advice and follow up quickly to ensure support throughout the whole process. Their attention to detail is exceptional and they think through every aspect of the issue they are presented with, considering all potential risks to ensure all bases are covered. They are pragmatic and rigorous in their approach as they seek the best possible outcomes. Just as importantly , they are a genuinely friendly team, nothing feels like to much. They took time to understand my situation and the context rather than provide generic advice. I would recommend them to any organisation looking for a reliable, knowledgeable and professional HR support and training. A fantastic team with a genuinely personal approach.

I thoroughly enjoyed the session and learnt a lot of new things to apply in my challenging conversations strategies. 

Clare came to deliver a one-day leadership workshop to our management team.  It was engaging, thought-provoking and gave our team plenty of really practical ideas that we can put into action straight away. Thanks Clare and the team at Loates for a great day!

I recently attended a Lunch and Learn training course, called ‘How to have Mental Health Conversations’ led by Clare. The content was extremely useful and the trainer excellent. Clare’s friendly and approachable with a relaxed teaching style making the training feel effortless. The content was good and Clare was very skilled in tailoring it to real life scenarios that fit my business. I would highly recommend this course.

This was a brilliant service, Sarah was great. Everything was broken down into bite sized pieces which helped us all to understand the processes. Our well being was her priority at all times, which was most appreciated. I would recommend this course albeit a dark subject at times but I can honestly say I learned a lot and it was most enjoyable on such a difficult subject. This course teaches and also changed my mind about mental health especially on how to approach it.
Also the lunch and refreshments are great.
Well done Sarah.

I really enjoyed yesterday, thank you

Very knowledgeable tutor, enjoyed the fact that we are given questions and answers as a group to get other peoples opinions. Also that we do role play to get the feel of a real life event.

I recently attended Clare’s Lunch & Learn session on How to Have Mental Health Conversations and found it incredibly valuable. The session was full of practical, thoughtful content that felt genuinely useful and easy to apply in real situations.

What really stood out to me was how warm and informal the atmosphere felt. Clare created such a comfortable space to learn and reflect, which made what can sometimes feel like a difficult topic much easier to engage with.

It was informative, supportive, and very well delivered — I’d definitely recommend it to anyone looking to build confidence in having better mental health conversations. Thank you for such a great session!

The course was very informative and well delivered.
A very friendly atmosphere.
Good videos and course material.

This course was a good eye opener to what goes on in an investigation and the procedures/plan you have to do/follow to get to the right conclusions.

The role playing scenario was a good way to bring it to life and get to experience how it would go – was also interesting to see everybody’s initial opinions on something then how they changed at the end once you had heard all sides of the story.

Went on a two day training course, the two ladies were very professional and had great knowledge, found the course very interesting and the two ladies made you feel at ease. They taught the group a lot of things that we were not aware of, they also give you a booklet with everything you have been taught to refer to.

Thank you to Loates for their very practical and interactive training in relation to the latest sexual harassment legislation. Great to understand how to capture our proactive work in this area and best support our staff team. Cannot thank and recommend you enough.

Sarah recently delivered our Absence Management training and we were thoroughly impressed. All attendees found the session engaging and valuable. The organisation was seamless, the content was accurate and perfectly aligned with our needs, and the quality of the materials provided was excellent. Thank you for delivering such a professional and impactful session—we would highly recommend your services.

A small group of us recently completed the 2-day MHFAider training with Sarah Loates and we were all very impressed with the content and the way it was delivered. Sarah was an engaging and knowledgeable trainer who made complex and sensitive topics feel approachable and manageable. Throughout the course Sarah ensured everyone felt safe and supported, especially though difficult conversations and created a respectful and open environment. Thanks to Sarah, we all left the training feeling much more confident in our ability to apply mental health first aid principles and are better equipped to support others than we were before. I would highly recommend this training and Sarah as a facilitator. Thank you!